This was the first time we took a car to this business, based on so many positive reviews online. Hank is personable, friendly, and very knowledgeable about cars. He took the time to explain issues to me, and keep me updated about what was happening with my car. When I asked about financing, Hank immediately sent me a link to apply for a new Synchrony card, which offers 6 months to pay out my bill without interest charges. Our new headlights are wonderful, and the car seems at least 10 years younger now. I highly recommend this business.