This has been my car maintenance shop for many years. This is not a huge operation with lots of expensive overhead. Hank, the owner, always greets me when I come in and we discuss what work needs to be done. After the shop gets started with my car, Hank always calls me to re confirm what will be done, including options and cost estimates. When the work is complete, Hank goes over what was done and answers my questions. The work is always done in a timely fashion, with no big surprises. I've always been satisfied with the work. The whole operation is very organized, clean and professional. Dealing directly with the owner is reassuring, knowing everything will done to my satisfaction.
Thank you for being a loyal customer, Roger. We're thrilled to know that you appreciate the personal touch we offer at our shop. Ensuring transparency and open communication is our priority, so it's great to hear that you've always been satisfied with the work and the way we operate. Your kind words about our organization and professionalism mean a lot to us. We look forward to continuing to provide excellent service for years to come.
- Oak Hill Automotive