I have used Oak Hill Automotive since 2009. Hank Amor operates a very professional and competent business. Steve is always helpful and courteous. The mechanics are experienced and well trained. As to the reviews that are not complimentary, it is possible to have a bad experience anywhere. I believe that this business would work with a customer to remedy any issue, if given a fair chance. About price complaints, you get what you pay for. I would rather pay a little more and feel confident that my car is dependable after being serviced.